Telephone consultations are done as follows:

Step 1.   Data collection of animal from owner.

Step 2. Communication with the animal (not done over the phone) This work is effectively done by ‘long distance’. If the work is completed in less than 30 minutes the minimum will be charged, if over the 30 minutes the appropriate amount will be calculated for a total.

Step 3. Owner (human) will return call to office to book an appointment on a specific day and time. (Fees will need to be paid prior to this appointment.)